Terms & Conditions

Conditions of Using Our Website

This website promotes the business referred to on it. In these conditions, the business will be referred to as ‘we’ and/or ’our’.
A wide range of intellectual property rights are used in and relating to this website, including:
the trademarks and logos;
the design, text, graphics and other content of the web pages on this website, together with all the web addresses associated with those web pages; and
all the software used in relation to this website.
We are the owner or the authorized licensee of these intellectual property rights. You agree not to copy any content (including images) on this website without our consent.

About these conditions

If you access or use any part of this website, you agree to these conditions. If you do not want to agree to these conditions, do not access or use this website.
We may change these conditions at any time without giving you notice. Please check these conditions from time to time for any changes. By continuing to use the website, you agree to all the changes we make to these conditions.

Using this website

We collect and use information in line with our PrivacyPolicy. By using this website, you agree to the way in which we collect and use your information.
You cannot use this website:

for any unlawful purpose;
to send spam;
to harm, threaten, abuse or harass another person, or in a way that invades someone’s privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers;
to create, check, confirm, update or amend your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists;
to tamper with, update or change any part of the website;
in a way that affects how it is run;
in a way that imposes an unreasonable or disproportionably large burden on our or our suppliers’ communications and technical systems as determined by us; or
using any automated means to monitor or copy the website or its content, or to interfere with or attempt to interfere with how the website works.

If you provide content for this website

If you provide any material to this website (for example, by providing ratings and reviews, comments, articles, or uploading any other content in any format (including video)) (each “User Content”), you agree to grant us permission, irrevocably and free of charge, to use User Content (including altering and adapting it for operational or editorial reasons) in any media worldwide, for our own marketing, research and promotional activities and our internal business purposes which may include providing the User Content to selected third party partners, service providers, social media and networking sites. By posting ratings and reviews, you agree to our Guidelines for Ratings and Reviews below.
You own your User Content at all times, and you continue to have the right to use it in any way you choose.
By providing any User Content to the Website you confirm that your User Content:

is your own original work or you are authorized to provide it to the Website and that you have the right to give us permission to use it for the purposes set out in these terms;
will not contain or promote anything illegal, harmful, misleading, abusive, defamatory (that is, it does not damage someone’s good reputation) or anything else that might cause widespread offence or bring us or our business partners into disrepute;
does not take away or affect any other person’s privacy rights, contract rights or any other rights;
does not contain any virus or other code that may damage, interfere with or otherwise adversely affect the operation of the Website;
will, if used to promote your own business or services, clearly and openly state your association with the particular business expressly;
will not contain any form of mass-mailing or spam.

If you do not want to grant us the permissions set out above, please do not provide any material to the Website
We have no obligation to publish your User Content on the Website and we retain the right to remove any User Content at any time and for any reason.
We do not edit, pre-vet or review any User Content displayed on the Website. If you believe that any User Content does not comply with the requirements set out in this paragraph, please notify us immediately. We will then review the User Content and, where we deem it appropriate, remove it within a reasonable time.

Guidelines for Ratings and Reviews

Ratings and reviews provide useful information to businesses and to customers and prospective customers of the businesses. We encourage customers to rate and review their experiences with businesses. We have implemented the following guidelines for ratings and reviews submitted through this website. By submitting a rating or review through this website, you agree to these guidelines:

Your rating or review must be relevant to an actual, first-hand customer experience with the business you are reviewing. Your review is not a forum to discuss matters unrelated to the customer experience, such as political or social issues.
Your rating or review must be accurate, honest and truthful in all respects. Do not include any content in a review that is deceptive or misleading, do not pretend to be someone else and do not claim to be speaking for another person, entity or group.
Your review may not contain any threats, harassment, intimidation, bullying, hate speech and other displays of bigotry; or any content that is obscene, profane, offensive, vulgar or sexually explicit.
Your review may not violate anyone’s copyright. Any images and other content you include in a review you post must be your own content. Do not include any content you obtained from other sites, users or individuals (unless you have the content owner’s permission).
Your review may not violate anyone’s privacy rights. For example, do not include a photo, a home address, an email address or a phone number of any person who has not given you specific permission to post it.
Your review may not be used to promote another business. Do not include offers, links, coupons or other similar content for other businesses in your review.
Your review may not include links to any other websites or online material.
Your ratings and reviews must be unbiased. Do not post a rating or review if your personal or business connection to the business could cause you to appear biased. For example, do not post a review of your own business, a business in which you are employed or the business of a competitor, friend or relative.
When you post a rating or review, we require you to provide your real name and your valid email address. Do not post a review anonymously or with a fake name or email address.
Your ratings or reviews must reflect a genuine customer experience and are not to be used to manipulate a business’s overall rating. For example, do not use multiple email accounts to rate or review the same business, do not post duplicative reviews and do not coordinate your ratings or reviews with other users. A high volume of ratings or reviews for a business over a short period of time and which appear to be the result of a collective effort to impact a business’s rating (either positively or negatively) will be deemed to violate these guidelines.

We reserve the right to unpublish any rating or review if such rating or review does not meet these guidelines. We also reserve the right to update these guidelines from time to time.

If you send a message through this website

This website is provided by Hibu Inc. (“Hibu”). Hibu shall have the right to scan messages sent using the contact form on this website manually and automatically and to store such messages. Any personal data you include in such messages may be (a) used by Hibu for purposes reasonably associated with provision of this website and services, (b) disclosed where disclosure is required by law, and (c) used where any of your actions have breached these Conditions of Use. Personal data may be used by Hibu in an aggregated form as permitted by applicable law.

Disclaimers

You use the website at your own risk.
You should not rely on the website for advice.
As far as the relevant laws allow, we do not guarantee that:

- there will be no problems with how you use the website; or

the computer or server you use to log on to the website is free of viruses or other harmful programs.

Limits to our liability

Under no circumstances will we, the owner or operator of this website, or any of their group companies, employees, officers or agents, or any other organization involved in creating, producing, maintaining or distributing the website be liable for any loss of:

- profits;
- business or business opportunities;
- savings you expect to make;
- goodwill;
- use of, or corruption to information; or

information.

If we do not keep to these conditions, they will only be liable for losses you have suffered as a direct result. We are not liable to you for any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result of:

- using or relying on the website;
- not being able to use the website;
- any mistake, fault, failure to do something, missing information, or virus on the website or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;
- theft, destruction of information or someone getting access to our records, programs or services without our permission;
- goods, products, services or information received through or advertised on any website which we link to from this website; or

any information, data, message or other material which you email, post, upload, reproduce, send, or otherwise distribute or receive using the website.

Our Defamation, Copyright and Trademark Infringement Policy

Respecting Your Legal Rights

As a responsible website publisher, we support the protection of your reputation and the protection of your intellectual property rights. We do not edit, pre-vet or review any third-party material displayed on this website. We operate a notice and take down procedure regarding such material. In furtherance of this policy, we have established the procedures below to report any items that you believe defame you or constitute copyright or trademark infringement.

Upon receipt of appropriate notification as set forth herein, where we deem it appropriate, we will take down or disable access to the material that is claimed to be infringing. Please be aware that providing false or misleading information in the notification of claim may result in civil and/or criminal liability.

Notice and Procedure for Making Claims of Defamation

NOTE: THE FOLLOWING INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING US THAT YOU BELIEVE YOU HAVE BEEN DEFAMED BY CONTENT ON THIS WEBSITE. ALL OTHER INQUIRIES WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS.
If you believe that any content on this website contains statements that are defamatory to you, please email our Designated Agent – inappropriatecontent@hibu.com
If you believe that you have been defamed, your written notification must include the following:

Your contact information including your name, postal address, telephone number, email address, and occupation if applicable;
Identification of the content and the location of the content on this website (where possible, cut and paste in your written notification all content that you believe is defamatory) that you believe is defamatory to you and state why you believe it is defamatory;
A statement as to why the defamatory content is untrue and the extent that it is damaging to you;
A good faith statement, submitted under the penalty of perjury, that the information provided by you in the notification is accurate and true.

Notice and Procedure for Making Claims of Copyright Infringement

NOTE: THE FOLLOWING INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING US THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. ALL OTHER INQUIRIES WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS.
If you believe that your copyright has been infringed on this website, written notification must be submitted to the following Designated Agent:

Real Fleet Solutions. Legal Department

To be effective, the notification must include the following:

- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that locate the material;
- Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notice and Procedure for Making Claims of Trademark Infringement

NOTE: THE FOLLOWING INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING US THAT YOUR TRADEMARK MAY HAVE BEEN INFRINGED. ALL OTHER INQUIRIES WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS.
If you believe that any content on this website has infringed your trademark, please email our Designated Agent – inappropriatecontent@hibu.com.
If you believe that your trademark has been infringed, your written notification must include the following:

Identification of the trademark or trademarks claimed to have been infringed, including the trademark registration number if applicable;
Identification of all the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the Trademark owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the trademark that is allegedly infringed.

Repeat Infringers

It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

The whole agreement

These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is not valid, the rest of the conditions will still apply.

The law

The laws of the state of New York (without reference to its conflict of laws principles) apply to your use of the website and these conditions. We control the website from within the United States. However, you can get access to the website from other places around the world. Although, these places may have different laws from the laws of the state of New York, by using the website, you agree that the laws of the state of New York will apply to everything relating to you using the website and you agree to keep to these laws. We have the right to take you to court in the country and/or state that you live in.

Revised April 2021